Western Union Withholds Money Transfers Amid Looming Financial Crisis

As concerns mount over a potential financial crisis in the United States, many Americans are growing increasingly worried about their ability to withdraw money from their bank accounts. The story of Christopher and his son serves as a cautionary tale for those who depend on financial institutions such as Western Union for access to their funds.

Christopher, who is turning 75 in just one week, and his son, 33, found themselves caught in a financial nightmare when Christopher's car broke down – an unfortunate situation that many can relate to. With no other option, his son attempted to send his father $11,800 to purchase a used car, using the Western Union Money Transfer Service at Walmart.

However, Western Union refused to process the transaction, citing a limitation of $9,000. When Christopher's son tried to send the reduced amount, Western Union placed a hold on the money transfer, leaving Christopher stranded and without transportation for what may be up to 30 days.

Western Union recently adopted two strategies that govern their institution; ESG (Environmental, Social & Governance) and D.E.I (Diversity, Equity & Inclusion), a strategy which Silicon Valley Bank adopted before collapsing in early March 2023. It's ESG strategy is widely criticized as a method of restricting access to money to those who are compliant with the goals of ESG, while its D.E.I. strategy places a focus on equitable outcomes, mirroring the sentiment of far-left activists. 

The son spent nearly an hour on the phone with Western Union's customer support, speaking with management and being transferred from one department to the next, but the company was unwilling to expedite his request. "You know, I thought we had done the right thing by saving up some money in the event of an emergency, but it seems like Western Union is preventing us from using our own money," he lamented.

A Western Union support agent cited a new change to company protocol that took effect on March 20th, 2023, as the reason for the delay. Previously, Western Union would hold a brief interview with the sender to ensure they were not the victim of fraud. However, a recent policy change shifted the review process over to a discreet department, which they say is "not available by phone". This new process appears to leave it's clients without the much needed cash.

The two are left with few options as they navigate this financial roadblock. Christopher expressed his frustration, saying, "I'm not sure what to do now. I guess I'll have to get around town on foot until Western Union decides to let us have our money."

To make matters worse, the son learned that he cannot cancel the money transfer. "I was even told by one of the support representatives that I can't cancel the money transfer, so I guess they just get to keep our money until they are ready to release it," he said.

The situation has led the two to consider whether legal action is the right approach to recover their funds and hold the financial institution accountable for its actions.

As the financial sector faces growing scrutiny, stories like this highlight the anxiety and uncertainty many Americans feel regarding the safety and accessibility of their money. This incident serves as a stark reminder of the importance of transparency and accountability in financial institutions, particularly as the country grapples with a potential banking crisis.

Western Union, among other financial institutions, may face more challenges as consumers demand greater control over their funds and question the policies and practices that impact their financial well-being. "I don't want any more regulatory oversight. I don't want government intervention. I just want Western Union to do right by their clients. Or we'll take our money elsewhere." Christopher's son tells us.

While the issue of withheld funds is not unique to them, their story underscores the growing concern among Americans about the stability and reliability of the financial institutions they entrust with their hard-earned money. As more individuals share their experiences, the pressure on banks and financial service providers to adapt and address these concerns will only intensify.

In the meantime, this ordeal serves as a cautionary tale for others who may find themselves in similar situations. It highlights the need for consumers to stay informed about the policies and practices of the financial institutions they rely on and to consider alternative options for managing their funds in the face of a potential banking crisis.

Legal experts are closely monitoring cases like Christopher's, as they may set precedents for future disputes between clients and financial institutions. The outcome of any potential legal action could have a far-reaching impact on the banking industry and the rights of consumers to access their money without undue delay or restriction.

As the financial landscape evolves and the prospect of a banking crisis looms, Americans must remain vigilant and proactive in protecting their financial assets. For these two, their fight for access to their money not over, but their story serves as a stark reminder of the challenges and uncertainties that many face when navigating today's complex financial environment.

Public trust in financial institutions like Western Union is at a critical juncture, and cases like this may serve as a catalyst for change in the industry. As more individuals come forward with similar stories, it is increasingly important for financial service providers to reevaluate their practices, prioritize the needs of their clients, and restore confidence in the financial system.

For now, Christopher's struggle continues, with no clear resolution in sight. His story is a sobering reminder of the potential vulnerabilities faced by Americans in an increasingly uncertain financial climate. As the nation confronts the prospect of a financial crisis, the experiences of individuals like this will undoubtedly leave many to take extreme caution when dealing with Western Union.

The two plead with Western Union, "Your new policy is eroding public trust in your business. While you may be legally protected in withholding our money, it is morally and ethically wrong to do so. And your actions are putting your clients in a very difficult situation. Stop withholding our money and do away with this new process."


Mark Stone
American Citizens Defense

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